Our greatest asset is our employees. The majority of our employee base live and/or work in Oregon. Our community-based philosophy of establishing local offices in the communities we serve allows us to provide a highly personalized level of customer service.

We offer our employees the chance to work in an environment focused on the team and value experience, talent, a strong work ethic, and a sense of community.

We have a great team here at ATRIO! Our employees are the foundation of our success. But what really makes our team successful are the values we share. These values serve as a North Star that guides us to perform in our jobs and the positive impact we have on our members, providers, partners, and even with each other.

Below are the core values each member of the ATRIO team shares and the importance these values hold in our day-to-day work.

• Always put our members first

  Our members are our priority!  Everything we do in our jobs has an impact on how we support them along their health care journey. When our members are happy, our jobs get easier. Always keep an ear open for member feedback – good and bad – and be empathetic to their questions and needs. Let’s put ourselves in our members’ shoes and give them our full support and attention.

• Think critically

  When issues arise, it’s easy to simply react without taking a moment to think things through. Don’t be afraid to bounce ideas off your colleagues or even disagree with them. Everyone is entitled to their opinion, and often there is more than one solution to a problem. If you disagree with a colleague, make sure you provide constructive feedback and explain your reasoning for your position. As always, be professional and respectful in any feedback you provide.

• Remove obstacles to collaborate

  Often, our workdays are hectic and we can become easily distracted or try to multi-task. It’s important to not only remove those obstacles that may prevent focus, but make every effort to break down the silos and get to know your colleagues and partners, know their roles, and understand their priorities. Communication is key!

• Impact outcomes

  We tell our members that every voice matters. The same is true for our employees. Don’t settle to just stand on the sidelines. Make an impact and let your voice be heard! We have an incredibly talented team and everyone at ATRIO can make a difference. Don’t be afraid to show others what you know, and learn from them, as well. 

• Optimize relationships

  Think about our members, providers, partners and prospects and ask yourself, “How can we do what we do better?" It all starts inside ATRIO – with each other. Capitalizing on the first four values helps us build on how we grow together. We share common goals. We learn from each other. We break down barriers and succeed. No one person is ATRIO. We are a team. We are a family!